
Answers about SCAHC, our Services, and Paying for Care
See the categories below, or scan down the page to find answers to questions you may have. If you don’t see your question, Contact Us for more details.
See the categories below, or scan down the page to find answers to questions you may have. If you don’t see your question, Contact Us for more details.
SCAHC will bill all health insurances for medical care.
Please call 928-475-1260 or visit us at 103 Medicine Way Road to request a copy of your medical records.
SCAHC has plenty of team members who can help translate Apache, Spanish, and Sign Language. For more information, call us at 928-475-1400.
Yes. SCAHC’s pharmacy can fill any prescription, regardless of where it’s from.
Pharmacy hours are Monday – Friday from 8:30 a.m. – 5:00 p.m.
Wait time is typically around one hour for prescriptions written within SCAHC, and around two hours for prescriptions written outside of SCAHC.
You have to bring in your prescription to fill it the first time. Then, you can call 928-475-7228 to refill over the phone.
The care you received will be billed to your health insurance.
If you’re employed, you’re most likely enrolled with group health insurance through your employer. If you’re not sure, please check with your employer’s human resource office and obtain your insurance card that contains your name, ID number, and group numbers. This information will be used when your health insurance is billed.
If you’re not employed, you might be enrolled with Arizona Medicaid, which is called AHCCCS (Arizona Health Care Cost Containment System). Patient registration staff will verify this for you when they interview you and update your demographic information in our database.
If you’re unemployed and not enrolled with AHCCCS, our Patient Benefits Coordinator can assist you with enrollment. If your income is higher than the AHCCCS limit, you might qualify for the Health Insurance Marketplace under the Affordable Care Act. Again, only your health insurance will be billed for the care you received, and you will not be billed directly. The care you receive within the hospital (including emergency, dental, and pharmacy services) will be covered by the San Carlos Apache Healthcare Corporation. However, we encourage you to obtain health insurance, apply for AHCCCS, and visit the Health Insurance Marketplace in case you might be eligible for insurance that has low or no premiums. If you’re a Veteran, you may qualify for the Veterans’ Health Benefits.
For any other questions about health insurance, contact our Patient Benefits Coordinator at 928-475-1476.
If you’re having an emergency, SCAHC will always provide care regardless of whether you can pay or have insurance coverage. Please contact our Patient Benefits Coordinator at 928-475-1476 to learn more about future health insurance coverage.
As a recipient of Federal financial assistance, SCAHC does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, or national origin, or on the basis of disability or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by SCAHC directly or through a contractor or any other entity with which SCAHC arranges to carry out its programs and activities. This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at 45 Code of Federal Regulations Parts 80, 84, and 91.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
You have the right to:
You have the right to:
You have the right to:
You have the responsibility to:
SCAHC goes to great lengths to keep everyone who enters our facility safe. If you have any concerns about services, getting care, or safety, please contact us right away at 928-475-7200.
SCAHC’s campus is made up of five buildings:
Main Hospital – 103 Medicine Way Road, Peridot, AZ 85542
Behavioral Health – 106 Medicine Way Road, Peridot, AZ 85542
Dental – 104 Medicine Way Road, Peridot, AZ 85542
Emergency Medical Services – 101 Medicine Way Road, Peridot, AZ 85542
Public Health – 102 Medicine Way Road, Peridot, AZ 85542
If you’re not sure where to go, come to the Main Hospital. One of our ambassadors will be happy to help you find what you’re looking for.
Our goal is to get you in and out as fast as possible. SCAHC recently put new processes in place to make our hours longer and wait times shorter. You can call 928-475-1260 to see what the current wait time is.
No, but we recommend making an appointment so your wait is as short as possible. Fill out our form to schedule an appointment.
Yes, we recommend making an appointment so your wait is as short as possible. Fill out our form to schedule an appointment.
You should bring:
You should leave these things at home:
If you’re admitted to the hospital, SCAHC will provide meals while you stay with us.
If you come to SCAHC for an appointment or to visit someone you know, you’re welcome to eat in our brand new cafeteria in the Main Building. The cafeteria is open from 7:00 a.m. – 8:00 p.m. daily. Breakfast is served from 7:00 – 10:00 a.m., lunch is served from 11:00 a.m. – 2:00 p.m., and dinner is served from 4:00 p.m. – 7:00 p.m. Hot meals are available during these three times. Salad, fruit, sandwiches, snacks, and drinks can be purchased anytime the cafeteria is open.
SCAHC offers free guest Wi-Fi for patients and visitors.
Call 928-475-1260, and ask for their room number.
There are phones by each bed. You can call local numbers for free, or use collect or a calling card to make a long distance call.