Patient Experience

Patient Experience

Consider us your Helpful Friends

SCAHC’s mission is to honor the traditions of Ndee through a caring, compassionate, and respectful healing team that serves and empowers our people. Our Patient Experience Department takes this mission to heart.

The SCAHC Patient Experience Department is an integral component of health care quality. Patient Experience includes several aspects of health care delivery that our patients value highly when they seek and receive care. These experiences include getting timely appointments, easy access to information, good communication with health care providers and an Apache interpreter.

JoAnn, Ambassador, SCAHC Administration (928)-475-1200
Bill Astor - Lead Ambassador
Bill and the staff of Ambassadors are here to help you navigate the hospital and help you feel at home while visiting SCAHC.  Call (928) 475-1400 to speak to an Ambassador today.
Carol Lewis is our Patient Advocate. If you have a question, complaint, concern or just want to talk about your experience at SCAHC. Call (928) 475-1234. Ty Olivar is our Patient Experience Coordinator and can be contacted at (928)-475-7110.